Privacy Policy

1. Information We Collect

When you browse our website, place an order, or contact us, we may collect information such as:

Personal Information

• Full Name
• Mobile Number
• Email Address
• Billing Address
• Shipping Address

Order Information

• Products purchased
• Order details
• Payment and transaction information
• Delivery information

Technical Information

When you visit our website, certain information may automatically be collected, such as:

• IP address
• Browser type
• Device information
• Website usage information
• Pages visited
• Date and time of access

2. How We Use Your Information

We may use the information collected to:

• Process and deliver your orders.
• Confirm and communicate order details.
• Provide customer support.
• Process payments securely.
• Respond to your queries and requests.
• Improve our products and website experience.
• Prevent fraudulent or unauthorized transactions.
• Send important updates related to your orders.
• Comply with applicable legal and regulatory requirements.

3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

Indu Pratibha does not intentionally store your complete debit card, credit card, or banking credentials on its own servers.

Payment information is handled through the applicable payment gateway according to its security and privacy practices.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences.
• Keep products in your shopping cart.
• Understand how visitors use our website.
• Improve website functionality.
• Provide a smoother shopping experience.

You may disable cookies through your browser settings, although certain website features may not function properly.

5. Sharing of Information

We respect your personal information and do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, such as:

• Payment gateway providers
• Shipping and delivery partners
• Website and technology service providers
• Customer support services
• Legal or regulatory authorities when required by law

Such information will only be shared as reasonably necessary for the relevant service or legal requirement.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services.

Indu Pratibha is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their privacy policies before providing any personal information.

8. Your Choices

You may contact us to:

• Ask about the personal information we hold about you.
• Request correction of inaccurate information.
• Request assistance regarding your personal information.
• Ask questions about how your information is being used.

Certain information may need to be retained where required for legal, accounting, security, or legitimate business purposes.

9. Children's Privacy

Our website is intended for general audiences and is not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent where such consent is required.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or applicable requirements.

Any updates will be posted on this page with the revised effective date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• 9198755286, 9450106354
• indu_pratibha@rediffmail.com
• Bhanu Vihar Colony, Near Mahadev Petrol Pump, Tindwari Road, Dist-Banda, U.P. Pin No-210001